Refund policy

Our Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us within 30 days of receiving your order.

Eligibility for Refunds

Items must be unused, in their original condition, and in original packaging.
Proof of purchase is required.
Personalised or custom items are non-refundable unless faulty.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging. We will arrange a replacement or full refund at no cost to you.

Non-Returnable Items

Items returned after 30 days of delivery.
Items that have been used, washed, or altered.
Digital products or downloadable items.

Return Process

As we work with international suppliers, we do not accept physical returns in most cases. Instead, we offer a full refund or replacement for eligible claims. Please contact our support team at info@vendors44.com to initiate a claim.

Refund Processing

Once your refund is approved, it will be processed within 5–10 business days to your original payment method. Please note that your bank or card provider may take additional time to reflect the credit.